Reschedule Your Exam

Rescheduling your assessment or exam

  • You are allowed to reschedule an exam up to two times within 3 months of the original booking. 
  • Further reschedules will be subject to a fee of 50% of the regular exam fee. 
  • If you fail to complete your assessment within 3 months of the original booking, you will be required to re-book the assessment at the full fee.

How to Reschedule Your Exam

  1. Click the My Account/ My Exams/ My History tab at the top of this page.
  2. Enter the email address you used to initially schedule your exam.
  3. Click the Continue button underneath the email field.
  4. In a few minutes, you'll receive an email link which is valid for 90 minutes.
  5. Click the link from the email received.
  6. A new window will open with your registration history.
  7. Click the Reschedule link.
  8. A calendar will appear with the available dates for rescheduling purposes.
  9. Click the date and time to reschedule.
  10. After you have completed the step above, you will receive a confirmation email notifying you of the new test date.